Give us a call at +1.847.920.0190.įor more learning and leadership and insights, follow ECC on LinkedIn and Twitter.Unity in diversity is a slogan which seeks to celebrate how a nation can be stronger be welcoming different cultural, social and ethnic elements. If you or your team could benefit from a deep dive into your team dynamics, ECC can help. Your actions and reactions can make conflict into an opportunity to have a critical conversation. The art of reading between the lines is a lifelong quest of the wise." Shannon L. “The most important thing in communication is hearing what isn't being said.The same is true when you deal with disagreements in an appropriate way." Mitch Temple That's why the air smells so clean at times. Negatively charged ions produced by the storm attach themselves to pollutants, which fall to the ground. "It's like a lightning storm on a warm summer night though the lightning itself may be scary it helps to clean the air."Conflict is inevitable but combat is optional." Max Lucado.Wait until you are both clear-headed.” David W. It's difficult to have a productive discussion if you and your colleague are angry or upset. "Address the issue early, before it turns into a bigger problem, but be sure to wait until things have cooled down.The challenge for leaders is to develop structures and processes in which such conflicts can be orchestrated productively.” Ronald Heifetz and Marty Linsky Some of the most creative ideas come out of people in conflict remaining in conversation with one another rather than flying into their own corners or staking out entrenched positions. “Successful leaders manage conflict they don’t shy away from it or suppress it but see it as an engine of creativity and innovation."If you have learned how to disagree without being disagreeable, then you have discovered the secret of getting along-whether it be business, family relations, or life itself." Bernard Meltzer.When we listen, understand, and respect each other's ideas, we can then find a solution in which both of us are winners." Dr. Listening helps us focus on the heart of the conflict. "When people respond too quickly, they often respond to the wrong issue.
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